Resetting your data or deleting your account

There are two separate destructive actions, and they are not interchangeable. Both are in Settings → General.

Reset all data

Clears your journal but keeps your account. Removed: every trade, diary entry, strategy, trading account, capital adjustment, import history entry, and stored screenshot. Kept: your login, your display name, your email, and your plan.

This is what you want when you are starting a new trading year, or when an import went so wrong that fixing it is more work than redoing it. The reset runs as a single database transaction, so it either completes fully or does nothing — it cannot leave you half-wiped.

Delete account

Removes the account itself along with all of the above. Your login stops working, and the email address becomes free to sign up with again from scratch.

Cancel any active subscription first. Deleting the account does not cancel billing for you — those are separate systems, and the safe order is to cancel in the billing portal, confirm it, then delete.

Deleting one trading account

Deleting a single trading account, from Settings → Account, is narrower than either of the above: it removes that account's trades, capital ledger, and import history, and leaves your other accounts untouched. It is still not undoable.

What we hold

Your journal data is yours and is not sold or shared. The privacy policy is the authoritative statement of what is collected and why. For a data request that these controls do not cover, email [email protected].